Straight answers to the questions we get asked every week — what things cost, what breaks, and how to avoid the emergency call.

Diagnostics from $150, common repairs $150–650. Real published prices — not vague ranges.

AC: 10–15 years. Furnace: 15–20. Here's the simple math that tells you when repairing stops being worth it.

No ducts? For most brownstones and walk-ups the answer is clear. Full cost comparison inside.

Most "broken" AC units aren't broken at all. Here's what's usually going on — and what you can check before you call.

The boiler that quits on the coldest night of the year almost always gave a warning weeks earlier. Beat the rush.

The cheapest maintenance you can do — and the one most people skip. Here's the honest schedule for NYC homes.