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Privacy Policy.

Chill Factor HVAC ("we," "us," or "our") respects your privacy.

This Privacy Policy explains how we collect, use, and protect personal information obtained from clients and visitors to our website and through our communication channels, including text messaging.

Information We Collect

We collect your name, phone number, email address, project details, and any information you choose to share when you contact us for quotes, scheduling, or service communication.

How We Use Your Information

We use the information solely to:

  • Schedule and manage projects,
  • Send text message updates, confirmations, reminders, and offers related to our services, and
  • Respond to client inquiries or support requests.

Text Messaging Consent

By providing your mobile number and confirming verbally or in writing, you agree to receive text messages from Chill Factor HVAC about your project or our services.

Message frequency may vary. Message and data rates may apply.

You may reply STOP at any time to opt out or HELP for assistance.

Data Sharing

We do not sell, rent, or share your information with third parties, except as necessary to fulfill your requests or comply with legal obligations.

Mobile information will not be shared with third parties or affiliates for marketing purposes.

Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, or misuse.

Your Choices

You may request to review, correct, or delete your information at any time by emailing info@chillfactor-hvac.com .

Updates

We may update this Privacy Policy occasionally; the revised date will appear at the top of this page.

Contact Us

Chill Factor HVAC
561 Midland Ave, Staten Island, NY 10306
Phone: (212) 807-7870 · (646) 993-8853
Email: info@chillfactor-hvac.com

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